Privacy Policy

Last Updated: July 2025

Foundry Engraving ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at foundryengraving.com or place an order with us.

Information We Collect

We may collect the following types of personal information:

Contact information — your name, email address, phone number, and mailing address when you submit a form, place an order, or contact us
Order information — details about the items you purchase, customization requests, and payment information (processed securely through our payment provider — we do not store credit card numbers)
Design files — any images, logos, or artwork you submit for engraving purposes
Usage data — information about how you interact with our website, collected through cookies and analytics tools (such as Wix Analytics)

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your order, proof approvals, and shipping status
Respond to your questions and custom engraving requests
Improve our website and services
Send occasional promotional emails (you may unsubscribe at any time)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

Your information is stored securely through Wix.com, our website platform. We take reasonable precautions to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

Design Files and Artwork

Any logos, images, or artwork you submit are used solely for the purpose of completing your engraving order. We do not use your submitted artwork for any other purpose without your explicit permission.

Third-Party Services

Our website is hosted by Wix.com and uses third-party payment processors. These providers have their own privacy policies governing how they handle your data. We encourage you to review their policies.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to any legal obligations)

To exercise any of these rights, please contact us at foundryengraving@gmail.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Foundry Engraving 11018 Blacktail Loop Pensacola, FL 32526 foundryengraving@gmail.com 912-674-1144